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New Networking Academy Membership Guide

An updated version of the Cisco Networking Academy Membership Guide is now available. The purpose of the guide is to clarify roles, responsibilities, and policies, and help academies succeed. 

Download Cisco Networking Academy Membership Guide v3.0

Policy on Privacy

Cisco respects and is committed to protecting your personal information. The privacy policies reflect current global principles and standards on handling personal information – notice and choice of data use, data access and integrity, security, onward transfer and enforcement/oversight. 

Cisco’s Policy on Copyright

Cisco Systems, Inc. and its affiliates (“Cisco”) continually invest significant resources to create software, text, and other materials. The majority of these materials are protected under copyright laws of the United States and of other countries worldwide. To protect its investment, Cisco diligently guards against infringement of its copyrighted materials. Cisco’s copyright policy outlines certain conduct that violates Cisco copyrights. This policy is subject to change at any time and without notice.

Not-For-Profit

Cisco’s intent with Networking Academy is strongly aligned with the tenets of Corporate Social Responsibility. Its aim is to benefit students and communities around the world. 

Cisco Networking Academy Policy on “Not-For-Profit” Designation

The Cisco Networking Academy is focused on creating social benefit and positive outcomes for its students and member institutions. In order to be eligible to apply to participate in the Cisco Networking Academy as either an Academy, Instructor Training Center, or Academy Support Center, entities must be either (a) a “not-for-profit”; or (b) a Cisco approved organization, as determined by Cisco.

Academy Support Center Policies

To qualify as an Academy Support Center, institutions must commit to offering services aligned to the following baseline expectations:

1. Act as first point of contact for supported academies in need of operational assistance related to academy and course management
2. Assist new supported academies with the onboarding process 
3. Assist supported academies with finding instructor training and setting up their classrooms and labs, including ordering equipment
4. Build awareness and offer training to increase understanding and usage of new and helpful resources and tools from Cisco and NetAcad partners
5. Provide a program orientation to administrators and instructors from supported academies 
6. Localize and disseminate critical communications from Cisco 
7. Assist supported academies with alignment of Networking Academy courses to current offerings 
8. Collaborate with supported academies to improve the quality of academy operations and instruction within Networking Academy courses
9. Provide marketing support for supported academies to attract students. 

Academy Support Centers must adhere to all of the following policies to maintain membership in the Cisco Networking Academy community: 

1. Institution must be approved by Cisco to become an Academy Support Center. 
2. Academy Support Centers must comply with Cisco’s policy on non-support of violence and terrorism. 
3. Academy Support Centers must accept the online (or other) Membership Agreement upon joining the Networking Academy program and on a yearly basis thereafter. 
4. Academy Support Centers must comply with Cisco copyright, marketing, and privacy policies as well as complying with all applicable laws (including those related to Embargoed Countries) 
5. Academy Support Centers must assign the role of Academy Support Advisor to at least two individuals (primary and backup) and the role of Academy Support Center Contact to at least one individual. The Academy Support Contact is the primary contact for Cisco regarding operational tasks, general communications and feedback. The Academy Support Advisor is the primary contact for Academy administrators and instructors with support needs.
6. All Academy Support Advisors at an Academy Support Center must complete the accreditation process to offer the Academy Orientation course.
7. Academy Support Centers must have no more than three valid complaints from academies they support within a 12-month period. 
8. All individuals associated with an Academy Support Center must accept and comply with the Website Usage Agreement and the NetAcad Copyright Permissions.

 

Academy Policies

This information is taken from the New Networking Academy Membership Guide

Compliance with applicable Cisco Networking Academy policies is required for member institutions. Failure to comply with these policies may result in the termination of a membership agreement and loss of membership privileges and access.

Role of Instructor Training Centers

This information is taken from the New Networking Academy Membership Guide

Instructor Training Centers (ITCs) train and authorize new and current NetAcad instructors and offer the following services:

• Provide one year of technical support to NetAcad instructors who complete instructor training courses or the Instructor Fast Track (IFT) option 
• Create ongoing instructor professional development (IPD) opportunities on a transactional or subscription basis
• Share online instructor resources 
• Help NetAcad instructors understand lab equipment needs for the curricula associated with instructor training courses they complete
• Assist NetAcad instructors with lab setup
• Answer instructors’ technical questions about NetAcad courses or labs

All Instructor Training Centers must comply with the terms of their membership agreement and this Membership Guide

Role of Academy Support Centers

This information is taken from the New Networking Academy Membership Guide

The role of an Academy Support Center (ASC) is to promote the sustainability and success of academies. To qualify as an Academy Support Center, institutions must commit to offering services aligned to the following baseline expectations:

• Act as first point of contact for supported academies in need of operational assistance related to academy and course management
• Assist supported new academies with the onboarding process 
• Assist supported academies with finding instructor training and setting up their classrooms and labs, including ordering equipment
• Build awareness and offer training to increase understanding and usage of new and helpful resources and tools from Cisco and NetAcad partners
• Provide a program orientation to administrators and instructors from supported academies 
• Localize and disseminate critical communications from Cisco 
• Assist supported academies with alignment of Networking Academy courses to current offerings 
• Collaborate with supported academies to improve the quality of academy operations and instruction in Networking Academy courses 

Provide marketing support for supported academies to attract students Academy Support Centers are also expected to work in cooperation with Area Academy Managers (or CSR Managers) to support initiatives and projects based on regional goals and objectives. The Area Academy Manager (or CSR Manager) is a Cisco representative responsible for managing the Networking Academy program within a specific geographical territory.

Academy Support Centers are encouraged to offer other services in addition to the ones aligned with the baseline expectations listed above, and must comply with the terms of their membership agreement and this Membership Guide.

Security Technology Package Activation Procedure on ISR-G2 Devices

This document describes the procedure for activating the Security Technology Package. Activation of the Security Technology Package Right-to-Use license does not require a new license key. NetAcad Maintenance is not providing a Permanent License where a new license key would be needed. It is granting legal access for continued use of the Right-to-use license beyond the 60 day evaluation period. You will need to agree to the End-User License agreement (EULA).

The Security Technology Package Evaluation Right to Use License

The Security Technology License needs to be activated on the ISR-G2 devices to perform the labs in the CCNA Security and CCNP curricula. Academies with a valid NetAcad Maintenance Contract are authorized to use the Security Technology Package Right to Use (RTU) license. 

Download ISR-G2 Security Technology Package Activation Procedure

How to Sign Up for Networking Academy Maintenance

To participate in the Networking Academy Maintenance service, each representative must have a Cisco.com account. If they don’t have an account, they can sign up for a guest account. To do this, visit Cisco.com and select Register in the top right corner to register as a new user. 

If a Cisco Academy wishes to participate in the Networking Academy Maintenance service, the sign-up procedure is as follows:

-1- An instructor or someone with another Networking Academy role at the academy gathers the following information and opens a ticket with the Support Desk:

• Academy name, ID number, address, and primary phone number 
• List of all instructors and administrators at the academy who will be representatives for the  service.
• The list should include each representative’s name, academy ID, email address, and Cisco.com ID

Downloading IOS Images (Netacad Maintenance Program)

This message explains how to download IOS images if your Cisco Academy  is participating in the NetAcad Maintenance program and your username is in the list of the participants.

A quick and easy way to download the correct IOS image from cisco.com is to use the hyper-links provided in the ‘Networking Academy Maintenance Image & Hardware Support’ document. After selecting the appropriate curriculum from the opening menu, you will be taken to the list of approved hardware to use for the curriculum labs. You will also find this and additional information in the ‘Networking Academy Maintenance IOS Download Guide’ document.

BiASC Supporting Entrepreneurship & Competitions

BiASC support students who want to be an entrepreneur.

In case a member accepts to host events relating to IT entrepreneuship and IT competitions for students, BiASC might sponsor the event with prizes or presents for students participating in the event.