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Networking Academy Maintenance - Image & Hardware Support

All Networking Academy instructors can request access to download IOS images directly from Cisco as part of the NetAcad Maintenance program.  Please keep in mind that in order to download IOS images, the instructors will need to log in with their NetAcad login details. 

Networking Academy Maintenance - Image & Hardware Support
Instructions are provided further below on how to download IOS images directly from the “Networking Academy Maintenance - Image & Hardware Support" document, located on the Cisco NetAcad site. As a reminder, we recommend that users always verify the most current list of the IOS covered under the program before downloading IOS.   In addition, this document will take you directly to the download URL.

Networking Academy Maintenance IOS Download Guide
Another very useful document is the "Networking Academy Maintenance IOS Download Guide". Page 2 will explain how to download the correct IOS.

How to locate the necessary information
Please find below the steps to follow to locate these documents:

1. Log In into the Cisco Networking Academy site – www.netacad.com
2. Click on the 'Resources' tab
3. Click on 'Marketing and Program Resources'
4. Click on 'Equipment Information'
5. Under the 'Networking Academy Maintenance' section, click on the blue 'NetAcad Maintenance' link
6. Scroll down and locate 'Networking Academy Maintenance - Image & Hardware Support'

Software products that are not listed are not covered and should not be downloaded or used by academies. Back-end auditing will be used to verify conformance to this policy.

Security Technology Package Activation Procedure on ISR-G2 Devices

This document describes the procedure for activating the Security Technology Package. Activation of the Security Technology Package Right-to-Use license does not require a new license key. NetAcad Maintenance is not providing a Permanent License where a new license key would be needed. It is granting legal access for continued use of the Right-to-use license beyond the 60 day evaluation period. You will need to agree to the End-User License agreement (EULA).

The Security Technology Package Evaluation Right to Use License

The Security Technology License needs to be activated on the ISR-G2 devices to perform the labs in the CCNA Security and CCNP curricula. Academies with a valid NetAcad Maintenance Contract are authorized to use the Security Technology Package Right to Use (RTU) license. 

Download ISR-G2 Security Technology Package Activation Procedure

How to Sign Up for Networking Academy Maintenance

To participate in the Networking Academy Maintenance service, each representative must have a Cisco.com account. If they don’t have an account, they can sign up for a guest account. To do this, visit Cisco.com and select Register in the top right corner to register as a new user. 

If a Cisco Academy wishes to participate in the Networking Academy Maintenance service, the sign-up procedure is as follows:

-1- An instructor or someone with another Networking Academy role at the academy gathers the following information and opens a ticket with the Support Desk:

• Academy name, ID number, address, and primary phone number 
• List of all instructors and administrators at the academy who will be representatives for the  service.
• The list should include each representative’s name, academy ID, email address, and Cisco.com ID

Downloading IOS Images (Netacad Maintenance Program)

This message explains how to download IOS images if your Cisco Academy  is participating in the NetAcad Maintenance program and your username is in the list of the participants.

A quick and easy way to download the correct IOS image from cisco.com is to use the hyper-links provided in the ‘Networking Academy Maintenance Image & Hardware Support’ document. After selecting the appropriate curriculum from the opening menu, you will be taken to the list of approved hardware to use for the curriculum labs. You will also find this and additional information in the ‘Networking Academy Maintenance IOS Download Guide’ document.