Infrastructure Services
The Western European datacenter life-cycle services market is forecast to reach a value of $66.1 billion by the end of 2021. Hosting infrastructure services (HIS) are expected to remain the chief catalyst of growth.
Digital transformation (DX) continues to drive datacenter modernization, consolidation, and expansion. Cloud will remain the foundational technology, while interest in the Internet of Things (IoT), mobility, and cognitive solutions is expected to rise. The shift to hybrid IT and multicloud datacenters will boost end-user spending in the HIS market. Strategic infrastructure transformation will benefit IT consultants and systems integrators.
Not Everything Is Outsourced
IT monitoring, a relatively basic service, is outsourced by 70.7% of all companies. This shows that, despite the availability of a growing number of IT monitoring tools, outsourcing this service allows companies to devote internal resources to other tasks.
The other top category is managed cloud services, also outsourced by 70.7% of respondents. This, of course, goes hand in hand with the growing popularity of cloud among companies in Western Europe, especially in the UK and Benelux. It also confirms IDC's prediction that the share of managed cloud services in the global outsourcing market would increase.
Source: Outsourcing: A No-Brainer, Outsourcing Trends in Western Europe, March 2019, IDC
URL: https://www.comarch.com/files-com/file_441/IT-Outsourcing-White-Paper-for-Comarch-31-01-2019.pdf
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