Work environments in the near future are expected to feature more autonomy, less routine, more use of ICT, reduced physical effort and increased social and intellectual tasks.
Less routine work, more ICT
Projections point to a general reduction in physical tasks and an increase in intellectual and social ones. These require communication skills, entrepreneurship and other key competences in areas such as selling/persuading and serving/attending/caring.
They also show a continued and considerable increase in demand for ICT skills as the pace of innovation in the application of information and communication technologies – productivity-enhancing technological change – is expected to accelerate further in the coming decades.
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